Privacy Policy – Shields Financial

Effective Date: January 1st, 2024

Shields Financial we are committed to protecting your privacy and safeguarding the personal information you provide through our website, forms, communications, and services.

This Privacy Policy explains how we collect, use, share, and protect your information, including information used for insurance quote services and SMS communications.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Professional, residency, employment, or training information

• Information submitted through quote requests, applications, scheduling forms, or communications

• Communication preferences

We may also automatically collect limited technical data such as:

• IP address

• Browser and device type

• Website usage data

• Cookies or analytics identifiers

2. How We Use Your Information

We use your information to:

• Provide disability insurance quotes and related services

• Process applications and communicate about coverage

• Respond to inquiries and schedule consultations

• Send reminders or service-related communications

• Send marketing, promotional, or educational communications only when consent is provided

• Improve website performance, services, and user experience

• Comply with legal, regulatory, or contractual obligations

3. SMS Communications and Consent (A2P 10DLC Compliance)

If you provide your phone number through our website, quote tools, scheduling forms, or other opt-in methods and expressly consent to receive text messages, you agree to receive automated SMS messages from Shields Financial that may include:

• Insurance quote follow-ups

• Application or underwriting updates

• Appointment reminders

• Educational information

• Promotional or marketing messages

Message frequency varies.
Message and data rates may apply.

You may opt out of SMS communications at any time by replying:

• STOP to cancel

• HELP for assistance

Your consent to receive SMS messages is not a condition of purchasing insurance or any other service.

Shields Financial does not sell, rent, or share your phone number with third parties for their own marketing or promotional purposes.

We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers (e.g., carriers, messaging platforms) to operate our SMS program. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.

SMS consent applies only to communications from Shields Financial and vendors who provide messaging or operational support on our behalf and are contractually required to protect your information.

4. How We Share Information

We may share your information only as necessary in the following situations:

Insurance & Underwriting Partners

With licensed insurance carriers, agencies, or underwriting partners to provide quotes, applications, or coverage.

Service Providers

With trusted third-party vendors that support business operations, such as:

• CRM and database providers

• Email and SMS delivery platforms

• Scheduling or analytics services

• Website hosting providers

These providers are required to maintain confidentiality and use information only for authorized purposes.

Legal Compliance

When required to comply with:

• Applicable laws or regulations

• Court orders, subpoenas, or legal processes

• Government or regulatory requests

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

• Analyze website traffic and usage

• Improve functionality and performance

• Support marketing or analytics efforts

You may adjust cookie settings through your browser at any time.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.

However, no method of internet transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide requested services

• Meet legal, regulatory, licensing, or compliance obligations

• Resolve disputes or enforce agreements

8. Your Rights and Choices

You may:

• Opt out of marketing emails by using the unsubscribe link

• Opt out of SMS messages by replying STOP

• Request access to, correction of, or deletion of your personal information (subject to legal retention requirements)

To make a request, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third-party sites.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically.
Changes become effective immediately upon posting with a revised Effective Date.

12. Contact Information

Shields Financial
Email: cshields@financialguide.com
Phone: 215 776 7721 (voice only)
Mailing Address: 220 Gibraltar Road, Suite 350 Horsham, Pa 19044

If you have any questions about this Privacy Policy or your personal information, please contact us using the information above.